Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using IEP Ally, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing IEP Ally. These Terms of Service apply to all visitors, users, and others who access or use the service.

2. Description of Service

IEP Ally is an AI-powered Individualized Education Program (IEP) document analysis tool designed for parents and guardians of children with IEPs. The service includes:

• Document upload and AI-powered analysis of IEP documents
• AI chat assistance for understanding IEP content and terminology
• Meeting preparation tools and guided checklists
• Letter generation for communicating with schools and districts
• A rights reference guide covering federal and state special education law
• A glossary of special education terms and acronyms

IEP Ally may add, modify, or discontinue features of the service at any time. We will make reasonable efforts to notify users of significant changes.

3. Account Registration

To use IEP Ally, you must create an account. You must be at least 18 years of age to register for an account and use the service. By registering, you represent and warrant that you are at least 18 years old.

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Free and Premium Plans

IEP Ally offers a free tier with limited access to features, including a limited number of document analyses, AI chat messages, meeting preparations, and letter templates. Free tier limits are subject to change.

Premium subscriptions are available on a monthly or annual basis. Payment is processed securely through Stripe. By subscribing to a premium plan, you authorize IEP Ally to charge the applicable subscription fee to your chosen payment method on a recurring basis until you cancel.

You may cancel your premium subscription at any time. Upon cancellation, you will continue to have access to premium features until the end of your current billing period. Refunds are not provided for partial billing periods. If you cancel an annual subscription, you will retain premium access until the end of the annual term.

5. AI Disclaimer

6. Intellectual Property

IEP Ally and its original content, features, and functionality are owned by IEP Ally and are protected by international copyright, trademark, and other intellectual property laws. The IEP Ally name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of IEP Ally.

You retain full ownership of any documents you upload to IEP Ally. By uploading documents, you grant IEP Ally a limited license to process and analyze those documents solely for the purpose of providing the service to you. We do not claim ownership of your uploaded content.

AI-generated content produced by IEP Ally in response to your documents and queries is provided for your personal, non-commercial use in connection with your child's education.

7. Acceptable Use

You agree not to use IEP Ally in any way that:

• Violates any applicable federal, state, local, or international law or regulation
• Uploads or transmits viruses, malware, or any other malicious code or content
• Attempts to gain unauthorized access to, interfere with, or disrupt any part of the service, its servers, or any connected systems
• Attempts to extract, reverse-engineer, decompile, or otherwise derive the underlying AI models, algorithms, or source code of IEP Ally
• Uses the service to build a competing product or service, or systematically downloads or scrapes content for any purpose
• Impersonates any person or entity, or falsely states or misrepresents your affiliation with a person or entity
• Uploads documents that you do not have the legal right to access or share

8. Privacy

Your use of IEP Ally is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information and uploaded documents. Please review our Privacy Policy carefully. By using IEP Ally, you consent to the practices described in the Privacy Policy.

9. Limitation of Liability

IEP Ally is provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

IEP Ally does not guarantee any specific outcomes in IEP meetings, due process hearings, mediation sessions, or any other interactions with schools or school districts. The effectiveness of the service depends on many factors beyond our control, including but not limited to the specific facts of your situation, applicable laws, and the actions of third parties.

In no event shall IEP Ally, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the service, any AI-generated content, or any decisions made based on information provided through the service.

10. Termination

You may terminate your account at any time by contacting us or using the account settings in the application. IEP Ally may also terminate or suspend your account at any time, without prior notice or liability, for any reason, including if you breach these Terms of Service.

Upon termination of your account, your right to use the service will immediately cease. We will make reasonable efforts to allow you to export your uploaded documents for a period of 30 days following termination. After this period, your uploaded documents and account data may be permanently deleted from our systems in accordance with our data retention policies.

All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Changes to Terms

IEP Ally reserves the right to modify or replace these Terms of Service at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect, by posting the updated terms on this page and, where possible, notifying you by email.

Your continued use of IEP Ally after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the new terms, you must stop using the service.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America, without regard to conflict of law principles. Any disputes arising out of or relating to these terms or the use of IEP Ally shall be resolved in the courts of competent jurisdiction within the United States.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

hello@iep-ally.com